Shipping Policy
Shipping Policy
Before we get into the specifics, we would like to emphasize the following key aspects of our shipping policy:
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Free Shipping in India: We offer free shipping for all domestic orders within India.
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Trusted Carriers: Our primary shipping partners include UPS, FedEx, Aramex, and others.
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Dispatch Timeline:
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Standard (Non-Customized) Orders: Dispatched within 1–3 weeks.
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Customized Orders: Dispatched within 3–4 weeks.
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Possible Delays: In rare cases, delays of 7–8 weeks may occur.
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Customer Support: For any order-related inquiries, contact us at enterprisesjs48@gmail.com or call +91-7023623684.
Delivery Timeline
Domestic Orders (Within India)
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Shipping Charges: Free shipping across India.
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Dispatch Time:
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Standard (Non-Customized) Orders: 1–3 weeks.
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Customized Orders: 3–4 weeks.
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Possible Delay: Up to 7–8 weeks in rare cases.
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Delivery Time: 7–10 days after dispatch.
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Order Notifications & Tracking: You will receive a shipping notification with tracking details once your order is dispatched.
International Orders
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Shipping Charges: Calculated at checkout based on destination and order size.
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Dispatch Time: International orders will be dispatched within 10–20 days from order confirmation.
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Delivery Time: Once dispatched, international orders are expected to be delivered within 15–20 days.
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Order Modifications: No cancellations, refunds, or replacements are allowed for international orders. Please review your order carefully before confirming the purchase.
Unforeseen Delays & Liability
While we aim to meet the estimated delivery timelines, certain external factors may cause delays, including:
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Bad weather conditions
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Transportation delays
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Political disruptions
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Other unforeseen circumstances
In such cases, we will proactively notify you via email.
Company Address
shilphandicraft
Jaipur, Rajasthan 342013, India
📧 Email: enterprisesjs48@gmail.com
📞 Phone: +91-7023623684