Shipping Policy

Shipping Policy

Before we get into the specifics, we would like to emphasize the following key aspects of our shipping policy:

  • Free Shipping in India: We offer free shipping for all domestic orders within India.

  • Trusted Carriers: Our primary shipping partners include UPS, FedEx, Aramex, and others.

  • Dispatch Timeline:

    • Standard (Non-Customized) Orders: Dispatched within 1–3 weeks.

    • Customized Orders: Dispatched within 3–4 weeks.

  • Possible Delays: In rare cases, delays of 7–8 weeks may occur.

  • Customer Support: For any order-related inquiries, contact us at enterprisesjs48@gmail.com or call +91-7023623684.


Delivery Timeline

Domestic Orders (Within India)

  • Shipping Charges: Free shipping across India.

  • Dispatch Time:

    • Standard (Non-Customized) Orders: 1–3 weeks.

    • Customized Orders: 3–4 weeks.

  • Possible Delay: Up to 7–8 weeks in rare cases.

  • Delivery Time: 7–10 days after dispatch.

  • Order Notifications & Tracking: You will receive a shipping notification with tracking details once your order is dispatched.

International Orders

  • Shipping Charges: Calculated at checkout based on destination and order size.

  • Dispatch Time: International orders will be dispatched within 10–20 days from order confirmation.

  • Delivery Time: Once dispatched, international orders are expected to be delivered within 15–20 days.

  • Order Modifications: No cancellations, refunds, or replacements are allowed for international orders. Please review your order carefully before confirming the purchase.


Unforeseen Delays & Liability

While we aim to meet the estimated delivery timelines, certain external factors may cause delays, including:

  • Bad weather conditions

  • Transportation delays

  • Political disruptions

  • Other unforeseen circumstances

In such cases, we will proactively notify you via email.


Company Address

shilphandicraft

Jaipur, Rajasthan 342013, India

📧 Email: enterprisesjs48@gmail.com
📞 Phone: +91-7023623684